Exchange and Return of the Goods and Monetary Funds

  • Demand of THE BUYER to cancel the order shall be subject to satisfaction, when the SELLER has no possibility to carry out its duties on making and delivering the order the CUSTOMER receives total refund. Banking costs related to transfer of monetary funds shall be covered by the Seller.
  • Demand of THE BUYER to cancel the order shall be subject to satisfaction if the duration of production of THE GOODS exceeds the initial period in one time, THE BUYER shall be entitled to reject the ordered GOODS with complete refund of the monetary funds.
  • Demand of THE BUYER to cancel the order may not be satisfied once the production has begun.
  • If defects of the received GOODS were detected; within 24 hours from the moment of receipt of THE GOODS, THE BUYER shall undertake to contact THE SELLER and fill in a form for return and exchange of THE GOODS placed in the site WWW.MADEINUZ.COM.
  • When the application for return is received, THE SELLER shall be entitled to request THE BUYER to attach a photo of THE GOODS to be returned with a visualized spot of the defect.
  • When the application for return is received, THE SELLER shall be entitled to ask additional questions to specify details of non-conformance to quality of THE GOODS to be returned.
  • At BUYER’s option, refund of the amount paid for THE GOODS to THE BUYER shall be made in full cost of THE GOODS during 10 (ten) banking days excluding expenses for services of courier service and bank transfers in the same method as for the goods.
  • At BUYER’s option for replacement of THE GOOD to identical, THE BUYER shall wait for the time required for production thereof in case there are no such goods in the warehouse.
  • At BUYER’s option for replacement of THE GOOD to identical, THE GOODS shall, without delay, be dispatched to THE BUYER under the method chosen thereby in case there are such goods in stock
  • At BUYER’s option for replacement of THE GOODS, THE BUYER shall be entitled to choose any GOODS of equal worth for replacement in the site WWW.MADEINUZ.COM.

DENIAL FORM






CERAMIC
The process of production of the pottery or porcelain products bases on three main stages: forming, painting and roasting. All stages suppose hand labor. Therefore repeated work saving main features will include slight distinctions from original sample in shades, weight, form and painting as a result of hand labor.

Piala–  small bowl without handles widening to the top. Piala is traditional kind of cup for the tea in the East.

Lagan –big plate with low borders traditionally used in Uzbekistan for serving hot meals.

Point technique is one of the laborious of contemporary techniques in pottery painting. The difficulty of the technique is that every point of the pattern should be put by the craftsman separately. Every point is a part of colorful and diverse pattern.

Pomegranate is traditional symbol in art of Uzbekistan, which symbolizes fertility, welfare and love in the family.

Islimi– kind of herbal pattern. The distinctive feature of “islimi” style in wood carving is disposition of pattern above the background that looks like lace covering the thing.

Girikh-kind of the pattern in east art represented as geometric forms with crossing lines, knots and points

Abrband- manual technique of making  tissues in Uzbekistan. This technique is well known in the world under Indonesian word “ikat”. This technology includes about 40 stages. The uniqueness of abrband  technique doesn`t allow to create two identical fabrics.

WOOD CARVING

The ordered sample can have differences with original in natural shades of wood and slight distinctions in sizes and forms in the elements of the pattern. In case  if the work added with hand painting, saving main features the product will include some distinctions in details of painting.

Pargori–kind of relief carving . Pargori is based on the thin carving of the geometric net with circles, squares and triangles.

Abru bakhor– technique originated in Bukhara and translated as “spring clouds”. The essence is that drawing creating through mixing of different colors. As the result it is reached marble shades with smooth and at the same time unpredictable transitions from one color to another. The sources tell that the backgrounds in abru bakhor technique were used as a base for the decrees of the emir of Bukhara and for the book covers. Over time abru bakhor was adopted by India, Iran and Turkey and became very popular to XV-XVII centuries. An important role in saving and improving of the technique have played the artists of Uzbekistan and Turkey.

Chizma or chikma –pottery drawing technique supposed a formation of the pattern on the wet clay. The difficulty of the process is in the skills of the craftsman  to create a pattern with mathematic   thoughtful in short gap of the  time while the clay is wet. 

Kandakori – kind of hand stamping with the deep relief. The depth of the pattern is usually about 0,5 mm to 3 mm.

METAL STAMPING 

The ordered sample can have differences with original in shades of metal and slight distinctions in sizes and forms of the elements of the pattern. In case  if the work added with hand painting saving main features the product will include some distinctions in details of painting.

Adras– hand weaved fabric consisted 50% from silk and 50% from cotton. Adras gives cool in summer and warmth in cold weather.

Abrband–  manual  technique of making  tissues in Uzbekistan. This technique is well known in the world under Indonesian word “ikat”. This technology includes about 40 stages. The uniqueness of abrband  technique doesn`t allow to create two identical fabrics.

THE FABRICS IN ABRBAND TECHNIQUE AND EDGINGS MATERIALS

As there are no two people with similar fingerprint so the handmade fabrics in “abrband” technique impossible to repeat.  In this regard please take into account that in description of the product with using “abrband” fabrics is noted the dominant color of the product. In preparing of repeated sample will be used the dominant color of original product.  Construction of the pattern, secondary colors and shades could differ from original product.

In case of using of “djiyak”- hand weaved ribbon in making of the ordered product “djiyak”- will have similar color features with original. The pattern of each “djiyak” is inimitable.

The craftsmen can use for additional decoration vintage fabrics and accessories as unique samples. In such cases the order will be made in the maximum accordance with declared options and selection of the similar fabrics and accessories.

CARPETS

Due to the hand coloring of the threads for the carpets the ordered sample saving the main features allows differences from original in shades and details of the pattern.

Batik– technique of hand painting on tissue. From Indonesian “batik” means “to cover with drops”.

Batik

The products made in batik technique suppose hand drawing. Due to this aspect the ordered sample saving the main features allows differences from original in shades, details and forms of the pattern as a result of hand labor and uniqueness of each order.

Simurg – fantastic bird in mythology of the people of Central Asia and Iran. Simurg is a symbol of justice and happiness. The image of Simurg is associated with the good patronage.

Kosa– deep bowl without handles. Traditionally it serves for hot light plats.

Text

Afrosiab–  an ancient name of the north part of Samarkand, also well known as Marakanda.

Tumor – an ancient shape of guarding amulet. As usual a pray sewed into the tumor.

Suzani– hand embroidered textile. Suzani is one of the most ancient crafts in Uzbekistan.

Miniature- special kind of fine art presenting illustrations of historical war battles, hunting and feasts.In old days in the East the books and manuscripts as a rule illustrated by the miniatures. The plots of miniatures are eloquent. The only one illustration can tell the whole story. The father of Uzbek school of miniature is Kamoloddin Bekhzad.

Iroki– technique of hand embroidery made by cross or half-cross stich with twisted thread. which makes the surface grainy.Composition in iroki technique fills with the pattern all working area not leaving even a piece of free tissue. Every stich so flawless what creates impression of the  print on the cloth.  Predominantly iroky is used by the masters of Shakhrizabs.

HAND EMBROIDERY-SUZANI

Due to the hand coloring of the threads for embroideries the ordered sample saving the main features allows differences  from original in shades and details of the pattern. The fabric used as the basis for embroidery is colored manually and can also include differences in shades of color.